Tuna68 takes seriously every piece of information you entrust to us. This Privacy Policy clearly explains what we collect, why we need it, and how we protect it — in plain language, not confusing legal jargon.
Before reading our full policy, here is a summary of tuna68's core commitments to your privacy and data protection.
Every piece of information that travels between your device and tuna68's servers — from login through to deposit transactions — is protected by industry-standard 256-bit SSL encryption, the same standard used by Malaysia's major financial institutions. No one in between can read your data.
Tuna68 does not sell, rent, or trade member personal data with any third party for marketing or commercial purposes. This is not merely a policy — it is a core principle that cannot be compromised regardless of any financial offer from any party. Your data remains yours.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to request a copy of the personal data tuna68 holds about you, correct inaccurate data, or request deletion of data in certain circumstances. The process for exercising these rights is straightforward and free of charge.
Not all tuna68 employees have access to member personal data. Access is granted on a need-to-know basis only — support staff assisting you with deposit issues have different access levels from those managing technical systems. Access logs are audited on a regular basis.
Every promotional email sent by tuna68 includes a functional "unsubscribe" link that takes effect immediately. If you prefer not to receive promotions, you can disable this option in your account settings or contact our support team — no reason required.
The tuna68 Privacy Policy is designed and updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We regard legal compliance as the baseline minimum — our actual commitment to member privacy goes well beyond what the law requires.
This Privacy Policy is issued by tuna68 ("we", "our platform") and applies to all individuals who register an account, use our services, or visit the tuna68 website in Malaysia. By registering an account or using the tuna68 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we process your personal data as described herein.
This Privacy Policy explains:
This Privacy Policy should be read together with Terms & Conditions tuna68, which constitutes the entire agreement between you and our platform.
Note: This Privacy Policy applies to all tuna68 services including Sports Betting, e-sports, virtual sports, Live Casino, and all other platform features we offer to Malaysian members.
Tuna68 collects various types of personal data from you depending on how you interact with our platform. This data falls into several categories:
Data you provide directly:
Data collected automatically during use:
Data from third-party sources:
Tuna68 uses the personal data collected for the following purposes, all of which are necessary to operate our platform lawfully, securely, and effectively:
| Purpose of Use | Data Used | Requirements |
|---|---|---|
| Account registration & verification | Name, email, phone number, MyKad | Mandatory |
| Age verification (18-year age limit) | Date of birth, identity document | Mandatory — legal requirement |
| Deposit & withdrawal processing | Payment method details, transaction records | Required for financial transactions |
| Fraud prevention & AML | IP, activity records, KYC data | Mandatory — legal requirement |
| Customer support | Name, email, related betting records | Required to provide assistance |
| VIP program & rewards | Betting activity records, VIP tier | Required for the rewards programme |
| Marketing communications | Email, phone number | Consent-based — can be deactivated |
| Analytics & platform improvement | Anonymous/aggregated usage data | Tuna68's legitimate interests |
Tuna68 will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), tuna68 requires a valid legal basis for each type of personal data processing we carry out. The following are the legal bases we rely on:
Tuna68 does not sell member personal data to any third party. However, in the course of operating the platform, we may share data with certain parties within the following strict limits:
In all cases of disclosure to third parties, tuna68 shares only the minimum data necessary for the specific purpose in question, and ensures that third parties comply with appropriate data protection standards.
Important: Tuna68 does not share your data with marketing companies, data aggregators, or any party that does not have a direct role in operating the platform and services you use.
In some situations, your personal data may be processed or stored outside Malaysia — for example, when we use international cloud infrastructure or technical services from global providers. When this occurs, tuna68 ensures that:
Tuna68 does not transfer personal data to jurisdictions that lack adequate data protection laws or that are recognised as high-risk from a data security standpoint.
Tuna68 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. The following are our data retention guidelines:
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
Tuna68 implements a range of technical security measures and organisational procedures to protect your personal data from unauthorised access, alteration, accidental disclosure, or destruction:
Technical security:
Organisational measures:
Security Incidents: If tuna68 becomes aware of a data breach that may affect your personal data, we will notify you within a reasonable timeframe and take the necessary remedial steps.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by tuna68:
To exercise any of the above rights, contact the tuna68 support team by email at support@tuna68.run by clearly stating your request. We may need to verify your identity before processing the request in order to protect your privacy.
Tuna68 uses cookies and similar tracking technologies to enhance the user experience, enable essential platform functions, and understand how members use our platform. The following are the types of cookies we use:
You can manage or decline non-essential cookies through your web browser settings. Please note that declining all cookies may affect the functionality of certain parts of the tuna68 platform.
Tuna68 may send you marketing communications — including promotions, bonus offers, the latest sports news, and platform updates — via email, SMS, or in-app notifications, provided you have given your consent to receive them during registration or through your account settings.
Please contact the tuna68 support team if you have trouble opting out of marketing communications, or if you continue to receive them after unsubscribing.
Tuna68 reserves the right to update this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or the way we operate the platform. When we make material changes, we will notify you via an in-platform notice or by email to the address registered in your account at least 14 days before the changes take effect.
For any enquiries, requests, or complaints regarding this Privacy Policy, please contact us via:
We are committed to responding to all privacy-related enquiries within 5 business days of receipt. For more complex requests such as data access or data deletion requests, a response may take up to 21 days.
Member privacy at tuna68 is not just a written document — it is enforced through concrete systems, procedures, and everyday working practices.
From the moment you enter your password through to a deposit transaction via Touch 'n Go or DuitNow, all data travels through a 256-bit SSL encryption tunnel that ensures no third party can intercept or read your information — even if they are on the same WiFi network as you.
Within tuna68, access to member data is governed by a role-based access control system. Support staff who assist you with betting enquiries do not have access to your financial information. All access is logged and regularly audited to ensure no internal misuse occurs.
Tuna68 conducts regular penetration testing and security audits carried out by independent cybersecurity experts. This ensures any vulnerabilities in our systems are identified and addressed before they can be exploited — not after an incident has already occurred.
Tuna68 has internal procedures in place to ensure our Privacy Policy is kept up to date in line with the latest developments in Malaysia's Personal Data Protection Act 2010 (PDPA) and guidelines issued by the Personal Data Protection Commissioner of Malaysia from time to time.
Once your data retention period has elapsed and there is no legal requirement to retain it further, tuna68 applies secure deletion procedures to ensure the data cannot be recovered by any party. We do not hold your data for longer than necessary.
If tuna68 detects any security incident that may affect your personal data, we are committed to notifying you as promptly as practicable and taking all necessary steps to limit the impact and prevent similar incidents in the future.
Malaysian law grants you certain rights over your personal data. tuna68 fully respects and facilitates the exercise of these rights.
You may request a copy of all personal data tuna68 holds about you at any time. Contact us at support@tuna68.run and we will provide a data report within 21 days of receiving your request, at no charge.
If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly in your tuna68 account settings, while changes to important details such as your name require document verification.
Where processing is based on your consent — particularly for marketing communications — you may withdraw that consent at any time via your account settings or by contacting tuna68 support. Withdrawing consent does not affect the lawfulness of processing already carried out prior to that withdrawal.
In certain circumstances provided for under Malaysia's PDPA, you may request that tuna68 delete your personal data. Please note that this right has exceptions — for example, we are required to retain financial records for the period stipulated by Malaysian law.
When you register an account on tuna68 and start betting on your favourite Malaysia Super League, EPL, or BWF badminton matches, you entrust us with a range of personal information — from your name and phone number to financial transaction records via your Touch 'n Go eWallet or DuitNow. tuna68 does not take that trust lightly. This Privacy Policy is our written commitment to honouring it.
Many Malaysians who use online platforms never read the platform's privacy policy — and that's understandable, since these documents are often written in dense legal language. At tuna68, we take a different approach. We want you to genuinely understand what happens with your data, in plain terms, so you can make informed decisions about using our platform.
Every piece of information tuna68 collects from you serves a specific purpose directly tied to operating a safe and responsible sports betting platform. Your name and date of birth are required to verify your identity and age — this is not optional; it is a legal requirement under Malaysia's PDPA and AML regulations. Your mobile number is used for critical security communications such as login verification. Your payment method details — whether Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX — are required to accurately and securely process your deposits and winnings withdrawals.
Your betting activity records — the sports you select, market types, and stake amounts — are used to manage your account, calculate your VIP status and any cashback you are entitled to, and to detect any unusual activity that may indicate account misuse. This data is not used to "profile" you for sale to advertising companies or third-party marketers. Tuna68 is not in the business of selling member data.
One concern commonly raised by new tuna68 members is the KYC (Know Your Customer) verification process, which may be required before a first withdrawal or a large withdrawal. We understand this concern — submitting a copy of your MyKad to any online platform requires a significant degree of trust. We want to assure you that tuna68 uses KYC data exclusively for identity verification purposes and AML compliance as required under Malaysian law — nothing more.
Your KYC data is stored in a separate system with higher encryption standards and more restricted access compared to standard operational data. Once your KYC process is complete and approved, you will not need to repeat it for future transactions unless there is a significant change to your information. tuna68 designed this as a one-time process — complete it once and you are done.
Sports Betting platforms handle sensitive financial information every day — deposits via Malaysian e-wallets, winning records, withdrawal records. tuna68 understands that members' trust in the platform's security is the foundation everything else is built on. A football fan betting on a JDT match in the Super League shouldn't have to worry about the safety of their phone number or TnG eWallet details — they should be able to focus entirely on analysing the game and making their betting decisions.
That is why tuna68 continuously invests in robust security infrastructure — not as a marketing talking point, but as a fundamental requirement for operating with integrity. 256-bit SSL encryption, regular security audits, strict internal access controls, and clearly defined incident response procedures are all part of tuna68's day-to-day operations, not just terms buried in a privacy document.
If you have any questions, concerns, or wish to exercise any of your rights under Malaysia's PDPA, the tuna68 support team is here to help. You can reach us via live chat within the tuna68 platform or by email at support@tuna68.run. We are committed to taking all privacy-related enquiries seriously and responding within the stipulated timeframe. Your trust is the most valuable thing we hold — and we will never do anything to compromise it.
If you wish to access your personal data, request corrections, withdraw marketing consent, or raise any concerns about how tuna68 handles your data, please contact us at support@tuna68.run or via live chat on the platform. For more information on how we use the platform, please refer to Terms & Conditions us. For self-management tools related to betting, visit the Responsible Gaming us.
Your data is protected, your payments are secure, and your privacy is respected. Create a tuna68 account today and focus on what matters most — enjoying the sports you love.
The tuna68 platform is intended for individuals aged 18 and above. Please bet responsibly.